Reset Security Code or Logon ID

Q. How do I change my security code?
A. Select Change Security Code from the menu. Enter your old security code and the new one. You are required to enter the new code twice for verification.

Q. What are the system requirements for my security code?
A. The security code is required to be 8 alphanumeric characters, with a minimum of 2 letters and 2 numbers.   Special characters are not allowed.  We recommend that you change your security code regularly.

Q. How can I change my Logon ID?
A. You may change your Logon ID at any time when logged on by selecting Change Logon ID on the menu.

Q. What are the system requirements for my Logon ID?
A. The minimum number of characters in the Logon ID is 6.   The maximum number of characters is 50. This allows you to use your email address as your Logon ID if you want.
The valid characters for your Logon ID are:

• A to Z
• 0 to 9
• At-sign – (@)
• Period – (.)
• Dash – ( - )
• Underscore – (_)
  

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