Will my HMFCU debit card still work after the merger?

No, debit card holders will receive a new Space City EMV Chip debit card prior to the live date of May 2, 2018.  The HMFCU office and member access will be closed on May 1stto convert your data.  Your old card will work through April 29th.  Your new Space City card will work on May 2nd.  You will not have debit card access from April 30ththrough May 1st.  When you receive your new debit card, you may activate it, but it will not be live until May 2nd.  Please destroy your old card once you receive your new card.

 

Will my HMFCU checks still be good?

Yes, but we will be issuing new Space City checks to you with your new routing number and we encourage you to stop using your old checks and start using your new checks.  Most members will keep your same account number. A few members’ number will change due to duplication of existing numbers.  We will contact those few members whose account number will change.

 

What about ACH / Direct Deposit that I may currently have set up? 

Your existing ACH / Direct Deposit will still work.  But we will be migrating you to a new Space City CU routing number on May 2nd.  Where you have third party vendor automatic deductions, you will need to change your ACH payment instructions to your new Space City routing number at your earliest convenience.  We will accommodate your existing ACH transactions while we work with you to update your account information.  Eventually, your old HMFCU routing number will be phased out.

 

Will my HMFCU Credit Card still work?

Yes, your HMFCU Credit Card will still work.  Before the end of the year we will issue you a new Space City credit card.  Until then, your HMFCU credit card will work.  More information will be communicated with you in the near future about when you will receive a new credit card.

 

What about my HMFCU account statement?

Your April member account statement with HMFCU (received in May) will be the last statement you will receive from HMFCU.  Your year to date dividends will be paid on all savings plans, even your quarterly savings, in April.  Space City CU will pick up the new balances as of May 1stand you will receive a new Space City CU statement for May 31st.  If you sign up for E-statements, your E-statement will be generated and ready for your viewing around June 1stor 2nd. If you receive a paper statement, it will usually arrive before the 10thof the month in regular mail.  We recommend signing up for E-statements.

 

What about my home banking/bill payment access?

You will need to establish a new home banking/bill payment access with Space City CU.  Due to security, we cannot transfer your current log in IDs or passwords.  Space City CU has a robust home and mobile banking platform and we highly encourage you to take advantage of the service.  On May 2nd you may go to www.SpaceCityCU.com to sign up.

 

Do you have a different fee schedule/structure than HMFCU?

Yes, we have enclosed a copy of your new fee schedule.  There are certain things you must do to avoid a fee on your savings or checking account. See the fee disclosure to find out how easy it is to avoid the fees.

 

Will I still be able to use the 5771 Enid St. branch?

Yes, the Enid St. branch will be open for business as usual.  Cindy and Bob will still be there, and Rennie is retiring.

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